- #ADOBE CAPTIVATE 9 USER GUIDE HOW TO#
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- #ADOBE CAPTIVATE 9 USER GUIDE ZIP#
Unfortunately, if for any reason you are forced (or choose) to ignore recommendations about Captivate’s setup, then this preference data can end up becoming corrupted, leading to a wide variety of issues. This folder happens to be the one that stores all of the Captivate data relevant to the options you select under Preferences and Workspaces. One of the most common ‘fixes’ for a wide array of issues entails renaming or deleting a specific hidden folder buried deep within your user profile. If after working on several projects you happen to take a look inside the cache folder, you’ll find that it maintains separate folders for each Captivate project edited, and inside these folders are zillions of small files that control every aspect of every object in each project. However, the Captivate project cache is not without potential problems. ( See this page regarding recommended Preference setup.) It is actually highly recommended to change the location from your My Documents folder to another folder specially created for this purpose so as to avoid performance issues on systems where user profiles are virtualized and stored on LAN drives rather than on the user’s local hard drive. The default location of the cache folder can be changed in the Captivate Preference settings. The cache also helps to speed up publishing times for Captivate projects. The cache is essentially a ‘working folder’ that holds any changes to objects in the project until everything can be packaged up again in the compressed CPTX file when the project is finally saved and closed. Captivate uses this Project Cache to store data while working on project files. When Captivate is first installed on a computer, a special folder called Adobe Captivate Cached Projects is created inside the user’s My Documents folder.
#ADOBE CAPTIVATE 9 USER GUIDE ZIP#
If you don’t believe me, just take a copy of one of your CPTX files, rename it to a ZIP file, and then extract it to somewhere on your computer so that you can inspect the files and folders inside.īut there’s also another benefit of this approach.
#ADOBE CAPTIVATE 9 USER GUIDE ARCHIVE#
In fact the CPTX file itself is actually a renamed ZIP archive that takes all the graphics, text and data that make up your project and packages it into a conveniently compressed format. The Adobe Captivate CPTX file format makes heavy use of XML technologies and dynamic caching. This section gives you a quick apprenticeship in Captivate troubleshooting techniques that every Captivate user should know about. In the thousands of posts I’ve logged on the Adobe Captivate Forum I often find myself following the same diagnostic process of elimination I used when fixing washing machines and refrigerators back in my teens. Similarly, some basic troubleshooting tips apply to just about any Captivate issue you need to debug. After a while the diagnostic process speeds up because you learn to look for the most of the common causes first and eventually you will even know instantly what the problem will be as soon as you hear the telltale symptoms. It’s not rocket science just a process of elimination.
Most of the time it just boils down to eliminating all possible causes until you find the one/s causing the issue.
#ADOBE CAPTIVATE 9 USER GUIDE HOW TO#
It was there I first learned how to troubleshoot technical issues. In a previous (teenage) life I worked as a technician repairing and servicing domestic electrical appliances.
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